System Administration

Gray Matter Computing offers first-rate proactive ongoing maintenance that allows you to avoid unforeseen emergencies. Our engineers routinely check your systems for the latest patches, new security vulnerabilities, anti-virus patterns, system/network log errors, successful backups, and more. Our systems engineers maintain a record of all changes they perform with daily work orders. Our ongoing service contracts also provide 4-hour emergency onsite response. You will have peace of mind that your systems are in their top shape.

In addition to our proactive maintenance you may utilize our engineering resources for any number of system administration and network tasks. Whether the challenge is to configuring existing software or troubleshooting a new problem, we can provide skilled expertise based on your particular situation. This provides your business a cost effective way to maintain multiple experts are your fingertips for a fraction of the price it would cost to employ multiple full time IT staff.

Because proactive ongoing maintenance contracts provide support over time you will benefit from this partnership with Gray Matter Computing by receiving reduced pricing. Our service contracts offer the most flexibility and cost effectiveness to your business.

Gray Matter Computing engineers have real world experience working in a variety of cross platform IT environments. This experience has helped our clients during critical times moving from older to newer platforms such as Windows, Solaris, and Linux. Crucial to any migration is proper planning. At Gray Matter Computing we provide ample project management and documentation to ease your concerns about completeness and user downtime. With a successful project plan and understanding of the tasks ahead we have a 100% customer satisfaction rating. We offer migration planning, design, implementation, pilot phase, and rollout services for a multitude of migrations including:

• Desktop Migrations
• Server OS Migrations
• Domain and Network Directory Service Migrations
• Email System Migrations
• Firewall Migrations
• Application Migrations
• And more...